Quality Performance Evaluation Procedure

This procedure defines how your organisation analyses and evaluates the data obtained through monitoring and measurement (Monitoring & Measurement Procedure, QMS-PRO-020) to form an overall judgement of quality performance, in accordance with ISO 9001:2015, Clause 9.1.3.

What's Inside

• Responsibilities
• Consolidating Performance Data
• Evaluating Conformity of Products and Services
• Evaluating Customer Satisfaction
• Evaluating QMS Performance and Effectiveness
• Evaluating Effectiveness of Planning
• Evaluating Risk and Opportunity Actions
• Evaluating External Provider Performance

ISO 9001 Alignment

Supports ISO 9001:2015 Clause 9.1.3 requirements, and fits with the rest of the QEHS Vault ISO 9001 document set.

Format

Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.