ISO 21001

Learner Feedback Procedure

Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements.

Fully Customizable Audit Ready Instant Download
Standard
ISO 21001
Document Type
Procedure
Format
DOCX
Language
English
Tags
EOMS, ISO 21001, Procedure

This procedure defines how your organisation seeks, receives, analyses, responds to and acts on feedback from learners about their education and experience. Learner feedback is a primary source of evidence on whether the needs and expectations of learners are being met, and a key driver of improvement.

What's Inside

  • Principles of Learner Feedback
  • The Learner Feedback Loop
  • Feedback Channels
  • Inclusive and Ethical Feedback
  • End-of-Course Evaluation Form
  • Mid-Course Quick Check
  • Focus Group Guide

ISO 21001 Alignment

Supports ISO 21001:2025 requirements, including Clauses 5.1.2, 7.4, 8.3.3 and 9.1.2. It fits with the rest of the QEHS Vault ISO 21001 document set.

Format

Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.

Key Benefits

  • Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements