IT Service Continuity Procedure

This procedure sets out how your organisation manages IT service continuity (ITSC) — the ongoing process of making sure that the IT services which support prioritized activities can continue to be delivered, or be recovered, at agreed levels when disruptions occur.

What's Inside

• ITSC Lifecycle Overview
• Step 1 — Agree IT Service Continuity Requirements
• Step 2 — Map IT Services and Components
• Step 3 — Assess IT Continuity Risks
• Step 4 — Implement Resilience, Continuity and Recovery Measures
• Step 5 — Develop IT Service Continuity Plans
• Step 6 — Integrate with IT Service Management Processes

ISO 22301 Alignment

Supports ISO 22301:2019 requirements, including Clauses 8.3.5, 8.4.4 and 8.4.5. It fits with the rest of the QEHS Vault ISO 22301 document set.

Format

Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.