Customer Satisfaction / Feedback Analysis
Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements.
- Standard
- ISO 13485
- Document Type
- Analysis
- Format
- DOCX
- Language
- English
- Tags
- Analysis, ISO 13485, Medical Devices
This analysis evaluates customer satisfaction and feedback for 2027. ISO 13485:2016 clause 8.2.1 requires your organisation to gather and monitor information on whether it has met customer requirements, and clause 8.4 requires it to analyse appropriate data — including feedback, conformity to product requirements, and supplier performance — to demonstrate the suitability, adequacy and effectiveness of the QMS.
What's Inside
- Purpose and Summary
- Data and Method
- Survey Results
- By Customer Segment
- Net Promoter Score
- Free-Text Comments
- Key Drivers of Overall Satisfaction
- Related Indicators
ISO 13485 Alignment
Supports ISO 13485:2016 requirements, including Clauses 8.2.1, 8.4 and 8.5. It fits with the rest of the QEHS Vault ISO 13485 document set.
Format
Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.
Key Benefits
- Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements
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