IATF 16949

Customer Complaint Investigation Report

Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements.

Fully Customizable Audit Ready Instant Download
Standard
IATF 16949
Document Type
Report
Format
DOCX
Language
English
Tags
Automotive, IATF 16949, Report

A customer complaint investigation report in the 8D format, from complaint information, team and problem description through containment, returned part analysis, root cause for occurrence and non-detection, permanent corrective actions and prevention and read-across.

What's Inside

  • D0 – Complaint Information
  • D1 – Team
  • D2 – Problem Description
  • D3 – Containment
  • Returned Part Analysis
  • D4 – Root Cause
  • Occurrence
  • Non-Detection – Why Did the Defect Reach the Customer?

IATF 16949 Alignment

Supports IATF 16949:2016 requirements, including Clauses 10.2.3 and 10.2.6. It fits with the rest of the QEHS Vault IATF 16949 document set.

Format

Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.

Key Benefits

  • Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements