Customer Feedback Form
Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements.
- Document Type
- Form
- Format
- DOCX
- Language
- English
- Tags
- Form, ISO 9001, QMS
This form is used to capture and record feedback received from customers — including compliments, complaints, suggestions, and general feedback — to support the organisation's monitoring of customer satisfaction and to ensure feedback is appropriately reviewed, responded to, and used as input to continual improvement, in accordance with the Quality Management System (QMS).
What's Inside
- Instructions
- Customer Details
- Feedback Details
- Internal Review and Categorisation
- Response to Customer
- Closure
ISO 9001 Alignment
Supports ISO 9001:2015 Clause 9.1.2 requirements, and fits with the rest of the QEHS Vault ISO 9001 document set.
Format
Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.
Key Benefits
- Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements
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