ISO 13485
Feedback and Customer Complaint Procedure
Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements.
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- Standard
- ISO 13485
- Document Type
- Procedure
- Format
- DOCX
- Language
- English
- Tags
- ISO 13485, Medical Devices, Procedure
This procedure defines how your organisation gathers and monitors feedback, and handles complaints in a timely way, in accordance with applicable regulatory requirements.
What's Inside
- Feedback
- Sources of Feedback
- Post-Market Surveillance
- Customer Satisfaction
- Use of Feedback
- Complaint Handling
- a) Receiving and Recording Information
- b) Evaluating Whether Feedback Is a Complaint
ISO 13485 Alignment
Supports ISO 13485:2016 requirements, including Clause 8.2.2. It fits with the rest of the QEHS Vault ISO 13485 document set.
Format
Supplied as a fully editable Microsoft Word (.docx) file. Add your organisation’s name, logo and details, then use it straight away. Instant download after purchase.
Key Benefits
- Professional, ready-to-use QEHS document designed to support effective implementation, documentation, and ongoing compliance with applicable management system requirements
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